*{margin:0;padding:0;box-sizing:border-box}body{font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;line-height:1.6;color:#333}.container{max-width:1200px;margin:0 auto;padding:0 20px}.lyn{--lyn-blue: #003056;--lyn-blue-tint: #E5EBF1;--lyn-gold: #FFC63E;--lyn-gray-dark: #434345;--lyn-gray: #58595B;--lyn-gray-light: #808285;--lyn-border: #e5e7eb;--lyn-muted-bg: #f5f7fa;color:#374151;line-height:1.6}.lyn *,.lyn *:before,.lyn *:after{box-sizing:border-box}.lyn-section{padding:72px 20px}.lyn-section--muted{background:var(--lyn-muted-bg)}.lyn-container{max-width:1200px;margin:0 auto}.lyn-container--narrow{max-width:860px}.lyn-heading{text-align:center;max-width:720px;margin:0 auto 40px}.lyn-heading h2{margin:0;font-size:clamp(24px,3.2vw,32px);font-weight:700;color:var(--lyn-blue)}.lyn-heading h2:after{content:"";display:block;width:56px;height:4px;margin:14px auto 0;border-radius:2px;background:var(--lyn-gold)}.lyn-heading p{margin:16px 0 0;font-size:16px;color:var(--lyn-gray)}.lyn h3{margin:0;font-size:18px;font-weight:700;color:var(--lyn-blue)}.lyn-icon{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:52px;height:52px;border-radius:14px;background:var(--lyn-blue-tint);color:var(--lyn-blue);font-size:22px}.lyn-icon--sm{width:42px;height:42px;border-radius:12px;font-size:18px}.lyn-icon--gold{background:var(--lyn-gold);color:var(--lyn-blue)}.lyn-services{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.lyn-service-card{position:relative;display:flex;flex-direction:column;gap:10px;padding:26px;background:#fff;border:1px solid var(--lyn-border);border-radius:16px;text-decoration:none;color:inherit;transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}.lyn-service-card:before{content:"";position:absolute;inset:0 0 auto;height:4px;border-radius:16px 16px 0 0;background:var(--lyn-gold);transform:scaleX(0);transform-origin:left;transition:transform .25s ease}.lyn-service-card:hover,.lyn-service-card:focus-visible{transform:translateY(-4px);border-color:transparent;box-shadow:0 14px 32px #0030561f}.lyn-service-card:hover:before,.lyn-service-card:focus-visible:before{transform:scaleX(1)}.lyn-service-card:focus-visible{outline:3px solid var(--lyn-gold);outline-offset:2px}.lyn-service-top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:6px}.lyn-badge{padding:3px 10px;border-radius:999px;background:var(--lyn-gold);color:var(--lyn-blue);font-size:12px;font-weight:700}.lyn-service-card p{flex:1;margin:0;font-size:14px;color:var(--lyn-gray)}.lyn-service-link{display:inline-flex;align-items:center;gap:8px;margin-top:6px;font-size:14px;font-weight:700;color:var(--lyn-blue)}.lyn-service-link i{transition:transform .2s ease}.lyn-service-card:hover .lyn-service-link i{transform:translate(4px)}.lyn-info{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.lyn-info-card{padding:24px;background:#fff;border-radius:16px;border:1px solid var(--lyn-border)}.lyn-info-head{display:flex;align-items:center;gap:12px;margin-bottom:12px}.lyn-info-card>p{margin:0 0 12px;font-size:14px;color:var(--lyn-gray)}.lyn-checklist{list-style:none;margin:0;padding:0}.lyn-checklist li{display:flex;align-items:flex-start;gap:10px;padding:6px 0;font-size:14px}.lyn-checklist i{margin-top:4px;font-size:12px;color:var(--lyn-blue)}#pengaduan,#wbs{scroll-margin-top:90px}.lyn-complaint{display:grid;grid-template-columns:minmax(0,5fr) minmax(0,7fr);gap:40px;align-items:start}.lyn-complaint-info h3{margin:28px 0 12px;font-size:16px}.lyn-lead{margin:0;font-size:15px;color:var(--lyn-gray)}.lyn-chips{display:flex;flex-wrap:wrap;gap:8px;list-style:none;margin:0;padding:0}.lyn-chips li{padding:6px 14px;border-radius:999px;background:var(--lyn-blue-tint);color:var(--lyn-blue);font-size:13px;font-weight:600}.lyn-steps{list-style:none;margin:0;padding:0}.lyn-steps li{position:relative;display:flex;align-items:flex-start;gap:14px;padding-bottom:18px;font-size:14px}.lyn-steps li:not(:last-child):after{content:"";position:absolute;left:15px;top:32px;bottom:2px;width:2px;background:var(--lyn-border)}.lyn-step-num{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--lyn-blue);color:#fff;font-weight:700;font-size:14px}.lyn-steps li>span:last-child{padding-top:5px}.lyn-form-card{padding:32px;background:#fff;border-radius:18px;border:1px solid var(--lyn-border);box-shadow:0 14px 40px #00305614}.lyn-form-card>h3{margin-bottom:20px;font-size:20px}.lyn-form-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}.lyn .form-group{margin-bottom:18px}.lyn .form-group label{display:block;margin-bottom:6px;font-size:14px;font-weight:600;color:var(--lyn-gray-dark)}.lyn-required{color:#c62828}.lyn .form-group input,.lyn .form-group select,.lyn .form-group textarea{width:100%;padding:12px 14px;border:1.5px solid #ddd;border-radius:10px;background:#fff;font-family:inherit;font-size:15px;color:#111827;transition:border-color .2s ease,box-shadow .2s ease}.lyn .form-group textarea{min-height:130px;resize:vertical}.lyn .form-group input:focus,.lyn .form-group select:focus,.lyn .form-group textarea:focus{outline:none;border-color:var(--lyn-blue);box-shadow:0 0 0 3px #0030561f}.lyn .btn-submit{width:100%;padding:14px 20px;border:none;border-radius:10px;background:var(--lyn-blue);color:#fff;font-size:16px;font-weight:700;cursor:pointer;transition:background .2s ease,transform .2s ease}.lyn .btn-submit:hover{background:#00223d}.lyn .btn-submit.is-loading{opacity:.7;cursor:progress}.lyn .contact-alert{display:none;margin-bottom:18px;padding:12px 16px;border-radius:10px;font-size:14px}.lyn .contact-alert.show{display:block}.lyn .contact-alert.success{background:#eef7ee;color:#2e7d32;border:1px solid #c8e6c9}.lyn .contact-alert.error{background:#fdecea;color:#c62828;border:1px solid #f5c6cb}.lyn-wbs{background:var(--lyn-blue);color:#ffffffd9}.lyn-wbs-grid{display:grid;grid-template-columns:minmax(0,7fr) minmax(0,5fr);gap:40px;align-items:center}.lyn-wbs-info h2{margin:18px 0 12px;font-size:clamp(24px,3vw,30px);font-weight:700;color:#fff}.lyn-wbs-info>p{margin:0;font-size:15px}.lyn-wbs-info h3{margin:26px 0 12px;font-size:16px;color:#fff}.lyn-chips--dark li{background:#ffffff1a;color:#fff;border:1px solid rgba(255,255,255,.2)}.lyn-wbs-note{display:flex;gap:12px;margin-top:26px;padding:14px 16px;border-left:4px solid var(--lyn-gold);border-radius:0 10px 10px 0;background:#ffffff14}.lyn-wbs-note i{margin-top:3px;color:var(--lyn-gold)}.lyn-wbs-note p{margin:0;font-size:14px}.lyn-wbs-note strong{color:#fff}.lyn-wbs-card{padding:30px;background:#fff;border-radius:18px;color:#374151}.lyn-wbs-card>p{margin:10px 0 18px;font-size:14px;color:var(--lyn-gray)}.lyn-wbs-card h4{margin:0 0 6px;font-size:14px;color:var(--lyn-blue)}.lyn-btn-gold{display:flex;align-items:center;justify-content:center;gap:10px;margin-top:20px;padding:14px 20px;border-radius:10px;background:var(--lyn-gold);color:var(--lyn-blue);font-weight:700;text-decoration:none;transition:filter .2s ease,transform .2s ease}.lyn-btn-gold:hover{filter:brightness(.95);transform:translateY(-1px)}.lyn-wbs-redirect{margin:10px 0 0;font-size:12px;color:var(--lyn-gray-light);text-align:center}.lyn-contacts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:20px}.lyn-contact-card{display:flex;flex-direction:column;align-items:flex-start;gap:10px;padding:24px;background:#fff;border:1px solid var(--lyn-border);border-radius:16px}.lyn-contact-card h3{margin-top:6px;font-size:16px}.lyn-contact-card p{flex:1;margin:0;font-size:14px;color:var(--lyn-gray)}.lyn-contact-link{padding:0;border:none;background:none;font-family:inherit;font-size:15px;font-weight:700;color:var(--lyn-blue);text-decoration:none;cursor:pointer;word-break:break-word;border-bottom:2px solid var(--lyn-gold)}.lyn-contact-link:hover{color:#00223d}.lyn .faq-container{display:flex;flex-direction:column;gap:12px}.lyn .faq-item{background:#fff;border:1px solid var(--lyn-border);border-radius:14px;overflow:hidden}.lyn .faq-question{display:flex;justify-content:space-between;align-items:center;gap:16px;width:100%;padding:18px 22px;border:none;background:none;font-family:inherit;text-align:left;cursor:pointer}.lyn .faq-question-text{font-size:16px;font-weight:600;color:var(--lyn-blue)}.lyn .faq-question i{flex-shrink:0;color:var(--lyn-gray-light);transition:transform .25s ease}.lyn .faq-question.active i{transform:rotate(180deg);color:var(--lyn-blue)}.lyn .faq-answer{max-height:0;overflow:hidden;transition:max-height .3s ease}.lyn .faq-answer.active{max-height:600px}.lyn .faq-answer-content{padding:0 22px 18px;font-size:15px;color:var(--lyn-gray)}.lyn .faq-answer-content p{margin:0}.lyn-faq-more{margin-top:24px;text-align:center}.lyn-faq-more a{display:inline-flex;align-items:center;gap:8px;font-weight:700;color:var(--lyn-blue);text-decoration:none}.lyn-faq-more a:hover{text-decoration:underline}@media(max-width:1024px){.lyn-services,.lyn-contacts{grid-template-columns:repeat(2,minmax(0,1fr))}.lyn-complaint,.lyn-wbs-grid{grid-template-columns:minmax(0,1fr)}}@media(max-width:768px){.lyn-section{padding:52px 16px}.lyn-info,.lyn-form-row{grid-template-columns:minmax(0,1fr)}.lyn-form-card,.lyn-wbs-card{padding:22px}}@media(max-width:560px){.lyn-services,.lyn-contacts{grid-template-columns:minmax(0,1fr)}}@media(prefers-reduced-motion:reduce){.lyn-service-card,.lyn-service-card:before,.lyn-service-link i,.lyn .faq-answer,.lyn .faq-question i{transition:none}}